Compounded at our own bench

Custom supplements, made to your formula.

Ask for the combination you want. A pharmacist works out the form and the amounts with you, checks them against the medicines you already take, and we prepare it at our own bench in North York.

Speak to a pharmacist: 416-789-1800 Not ready to call? What to have ready WhatsApp us about your custom supplements, opens WhatsApp in a new tab with your message started Email us about your custom supplements, opens your email app with the message startedEmail is not a private channel — please write only as much as you are comfortable having in writing.WhatsApp is run by Meta, not by us — for anything you would rather keep between you and the pharmacist, call 416-789-1800.
A pharmacist at Murray Shore Pharmacy filling a capsule tray by hand at the compounding bench

These come out of the same compounding room as our medications. If you already trust us with a prescription, a supplement is the same conversation: what you take, what you need, and what we can prepare for you. See how we compound →

What you get that a shelf cannot give you

Four things that are true of everything we prepare here. They are about who makes it, what gets checked, and what you can change.

  1. Made here, not ordered in

    Your preparation is made at our own compounding bench on Bathurst Street, in the same room and by the same hands as the medications we compound to prescription. It is not a tub we bought in and put our name on.

    • Prepared at our bench in North York
    • The same room as our compounded medications
    • Weighed and filled in small batches, not mass runs
    A Murray Shore pharmacist preparing a custom compound by hand at the bench
  2. Checked against what you already take

    Before anything is made, a pharmacist puts your formula beside your medication list. Some of these ingredients interact with common medicines — turmeric with blood thinners, for one — and the only way to know is for somebody to look.

    • Bring your prescription list, or we already have it if you fill with us
    • Checked before it is prepared, not after
    • The check costs nothing, and it is what a pharmacy is for
    Benny, pharmacist and owner, at the dispensary counter at Murray Shore Pharmacy
  3. Yours, and you can change it

    A formula is not a subscription. If the next one should be different — another form, a different amount, one ingredient out — you say so at the counter and the next batch is different. Nothing renews on its own.

    • No account, no cart, no auto-refill to remember to cancel
    • Change the form or the amounts next time round
    • Ask for an ingredient to come out, and it comes out
    Hands at work with a mortar and pestle at the compounding bench
  4. We will tell you if the answer is no

    Some ingredients need a prescriber. Some preparations we are not permitted to compound. And sometimes the honest answer is that you do not need it at all. A pharmacist looks at every preparation before we agree to make it, and you get the real answer either way.

    • Some ingredients need a prescriber, and we will say which
    • Some preparations we are not permitted to make
    • If you do not need it, we would rather tell you than sell it
    The private consultation room at Murray Shore Pharmacy, set up for a sit-down conversation

Your formula, made here

Most of what people ask us for is a combination, not a single vitamin. If you want two or three things together, in one preparation, that is a conversation worth having.

  • A combination — several ingredients in one capsule instead of several bottles.
  • A different form of the same mineral. Magnesium, for one, comes in more than one form.
  • An amount worked out with the pharmacist rather than taken off a label.
  • If there is a filler, dye or coating you would rather avoid, say so and we will tell you what we can do.
A tray of loose powder being worked at our compounding bench
A pharmacist weighing an ingredient on the balance at the compounding bench

How it works

  1. You tell us what you want in it

    Name the ingredients you have in mind. If a practitioner suggested a combination, bring that. If you are not sure, bring the bottles you are taking now.

  2. The pharmacist works out the form and the amounts

    With you, and against the medicines you already take, so bring your prescription list. If we cannot make it, or you do not need it, we will say so plainly.

  3. We prepare it in our compounding room

    The same bench as our compounded medications. Made for you and handed over at the counter: no account, no cart, no auto-refill you forgot about.

What a combination actually looks like

These are combinations we already prepare, written the only way a page like this should write them: what is in them, and nothing else. The form, the amounts and whether any of it suits you are worked out with the pharmacist.

  • Vitamin C with marine collagen
  • Turmeric (curcumin) with black pepper
  • Magnesium glycinate with melatonin
  • Magnesium citrate with electrolytes
  • Spirulina and chlorella

Those are compositions, not the whole picture — each one is a formula in our own line, and you can read the line in full on our vitamins and supplements page.

Before you call: four things to have ready

None of it is required. It just makes one phone call do the work of three.

  • The ingredients you have in mind. Even roughly. “Magnesium, but not the one that upsets my stomach” is a fine place to start.
  • What you are taking now. The prescriptions and anything off a shelf. Reading the bottles down the phone is fine; so is bringing the bag in.
  • Anything you would rather avoid. A dye, a filler, a coating, gelatin, an allergen. Say it up front and it goes on the record before anything is prepared.
  • A good time to reach you. If we need to think about it, or speak to your prescriber, we will call you back rather than keep you holding.

Please keep symptoms and diagnoses out of a text or an email — those belong on the phone or at the counter. Bathurst and Baycrest, North York.

A man at home making one relaxed phone call

Who makes it, and where

What we would rather show you is the part you can actually check: the room, the person, the address and the year.

The compounding room at Murray Shore Pharmacy on Bathurst Street
  • Our own compounding room

    Prepared at our bench at 3537 Bathurst Street in North York, at Baycrest — the same room as our compounded medications. See how we compound →

  • A pharmacist, by name

    Benny is our pharmacist and owner, registered with the Ontario College of Pharmacists. A pharmacist reviews every preparation before it is made, and you can ask him yourself at the counter. Meet the team →

  • The same pharmacy since 1983

    One address at Bathurst and Baycrest, one phone number, and the same people behind the counter. Open Monday to Thursday 9 to 6, and Friday 9 to 3:30.

  • Kosher and gelatin questions welcome

    Where an ingredient comes from is a fair question and we get it often. Ask before anything is prepared and it goes on the record. Kosher and Shomer Shabbos →

Straight answers

The questions people ask before they call. Tap one to open it.

Can you make a custom dose?

That is the whole reason to talk to us rather than buy off a shelf. A pharmacist can look at your situation and your other medicines and talk through the right form and amount for you, instead of you guessing from a label. Call 416-789-1800.

Can you combine several supplements into one?

Often, yes. Several of the formulas we already prepare are combinations, like curcumin with black pepper, or spirulina and chlorella in one daily capsule. Tell the pharmacist which ingredients you have in mind and we will go through the form and the amounts with you, and check them against your prescriptions. Call 416-789-1800.

Is there anything you cannot make?

Yes. Some ingredients need a prescription, some we are not permitted to compound, and for some the honest answer is that you do not need it. We look at every preparation before we agree to make it, and we will tell you plainly if the answer is no. Call 416-789-1800.

Can I order a custom formula online?

No, and we want to be straight about that. There is no cart, no checkout and no price list on this page. A preparation made to your formula is reviewed by a pharmacist and handed over in person, after a short conversation, so we can check it against what you already take. Call 416-789-1800 or come in and ask.

Is a custom preparation Health Canada regulated?

A product sold as a licensed natural health product in Canada carries a product number (an NPN). A preparation a pharmacist compounds for you at your request is a different thing: it is made for you under the pharmacist’s own professional responsibility, it does not carry an NPN, and it is not sold as a licensed product. We would rather walk you through exactly what it is and how it is prepared than make claims about it here. Ask the pharmacist: 416-789-1800.

How much does a custom formula cost?

We do not list prices online, and it is worth saying why rather than leaving you to guess. What a preparation costs depends on how many ingredients are in it, the form it is made in, and how much is made at a time — so a single number on a web page would be wrong for most of the people reading it. We go through it with you before anything is made, and we will be plain about it. Call 416-789-1800.

Do I need an appointment?

No. You can call 416-789-1800, or walk in and ask for the pharmacist. If it is busy we will find a quiet moment, because this is a conversation worth not rushing.

What if I would rather just buy something ready-made?

Then start on our vitamins and supplements page, which is the eleven formulas we already prepare and what we keep in the shop. If nothing there is what you are after, come back here and we will talk about making it.

Doses and prices are kept off this page on purpose. What a formula is for, and whether it suits you at all, is a conversation with the pharmacist — based on your own health and the medicines you already take, not on a product name. A preparation we make to your formula is not a licensed natural health product and does not carry a product number (an NPN); it is prepared by a pharmacist and handed to you here.

Gloved hands grinding a preparation with a mortar and pestle at our compounding bench

Not sure you need something made?

Start with what we already prepare.

Eleven formulas in our own line, in vegetarian capsules, plus the vitamins and supplements we keep in the shop. If nothing there is what you are after, come back and we will talk about making it.

See our vitamins and supplements

Your pharmacist is one call away.

416-789-1800 Call now

Prefer not to call? Email info@murrayshore.com or visit us at Bathurst & Baycrest.