Your new prescription, filled right.

Call us at 416-789-1800 and we will check while you are on the line. If it has not arrived, we can contact the clinic ourselves and confirm the fax number, so you are not stuck relaying messages between two offices.

Yes. Any prescriber in Ontario can send prescriptions to our fax, 416-789-2958. Faxed prescriptions must come directly from the prescriber's office, so give your doctor the number rather than faxing a copy yourself. Paper prescriptions you can always bring in by hand.

Three things: your Ontario health card, your insurance or benefits information, and a list of the medications you currently take, or the bottles themselves. With those, we build your file once and everything afterwards is simpler.

Yes. Once your plan details are on file we bill most drug plans directly, so you pay only whatever portion your plan leaves to you. If a new medication is not covered, we tell you before it is filled and talk through the options.

Yes. Delivery is free across North York and Thornhill. Because the medication is new to you, the pharmacist speaks with you first, by phone or at the counter, so you know how to take it, what to expect, and what to watch for. Then it goes to your door.

Yes, parents and caregivers do this every day. Bring their health card and insurance details along with the prescription, and we set up their file the same way. For a parent, ask us about blister packs and standing delivery while you are here; both make the months ahead easier.

Then you want a transfer rather than a new prescription, and it is even less work: one call and we move everything for you. See our transfer page, or call us. And once you are our patient, repeat medications are handled through refills, online, by phone, or in person.